The other allows the wizard to open and continue.
When I open the wizard and it asks me to select the printer, it is showing that I have two new printers connected, choose one of them gives me a message "error communicating with the printer". I just bought a new m225dw printer and I am trying to set up the Email scanning function and I have big problems. M225dw: the scan to E-mail Setup questions
If you are still having trouble, make sure you use the correct connection to Gmail as follows details: Once you are running a test for the outgoing user profile and check if the problem resolved. Within the activity recent section click on "Devices", if you see a blocked the connection attempt (it will be highlighted in red) click Yes, and then follow the steps in allowing access for insecure applications. Within the signature in section check that '2-step audit' is defined as 'Off', so make sure that 'Access to less secure applications' is defined as 'Authorized', otherwise, the verification fails. Gmail recently changed several security options that can block the printer to connect to their servers.įirst, open the following link and ensure that you are connected to the same account that you define for the printer.
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